Particle What to Expect When Working With Us

We Actually Care

 

You’ll be hard pressed to find another company as actively and passionately invested in your success as we are. We serve only growth businesses, and our clients’ best interests are always at the center of our focus. Helping businesses excel at what they do is just what we do.

 

 

We Ask Questions

 

We take time at the start of each project to be sure we have a deep understanding of your business. We want to know not only where you are, but where you want to be. 

 

 

We Will Share Business Advice

 

Our team is rich with expertise across a wide range of businesses and industries.

 

 

Dedicated Project Leadership

 

Your direct point of contact throughout, available whenever you need them. Each project leader is supported by a team of Salesforce Certified Consultants and Solutions Architects. 

 

 

Crawl-Walk-Run

 

If you’re new to Salesforce, our QuickStart program is designed to build key projects and processes up front so you see immediate ROI and value. After that, we’ll work alongside you as your trusted partner to streamline and automate the rest of your business, as you’re ready for it.

 

 

We Build FAST

 

We use the Agile project management methodology to deliver quickly, involving you in the entire lifecycle: planning, building, testing, training, deployment, and change management. Every week, you’ll see substantial progress.

We Over-Communicate

 

We set up a project in our online project management tool so you have full visibility into our efforts and seamless communication with our team. We’ll hold meetings at least weekly, and will deliver written status reports as well. When we are ready to deploy, we’ll produce custom training videos and host guided sessions on how to use your cool new tools.

 

 

We Deliver Unexpected Wins

 

On most occasions, when we get into a project, we help our clients get value from Salesforce in ways they were not expecting. We help you see what’s possible.

 

 

We Consult Before We Configure

 

If we see poor processes or areas that can be improved, we call it out. Most partners are not consultants like us.

 

 

We Know How to Drive Adoption

 

Salesforce is useless if no one in your company wants to use it. That’s why adoption is high on our priority list. Of course training is important, but adoption is at the top of our mind in every solution we develop. Is it easy? Intuitive? If not, we iterate until it is. 

 

 

We Are Really Good at This

 

Not to sound cocky, but we’re proud of our ability to consistently deliver “wow” experiences to our clients.

 

Read what a few of our clients have to say.

Our team of entrepreneurs, growth business operators, and certified Salesforce experts can help your business.