Surgical Notes Client Interview

In a recent client interview, Jessica Brooks, Senior Manager of Transcription and Client Support at Surgical Notes, discussed her experience partnering with Fast Slow Motion. Surgical Notes needed to streamline their chart scanning and transcription case management processes, and also needed real-time visibility into their key support metrics. Fast Slow Motion implemented Salesforce Service Cloud to help them support their post-sales efforts, implementing both out-of-the-box and custom capabilities, enabling Surgical Notes to provide faster than ever response times and ensure that no cases are missed.