Salesforce Winter ’21 Release

Fantastic Updates! Winter is Looking Good.

Dive into new innovations in the Winter ’21 release including a new Pardot Email Experience, Field Service Lightning Enhancement – Time Sheets, Sales and Service Cloud Enhancements and more!

Check out salesforce.com/releases to explore all that Winter ’21 has to offer. From there, getting ready for the release is as easy as one, two, three:

 

1. Find What’s New for Your Company

Use the Winter ’21 Release In a Box for a slide-by-slide view of Salesforce’s most exciting new innovations and share Winter ’21 Release Demo Videos to help Salesforce users across your company get ready for their new tools.

2. Skill Up on New Products and Features

Earn a new badge by taking the new Winter ’21 Release Highlights Trail or dive deep with the Winter ’21 Release Notes to get more detailed information on each product and feature.

3. Get Pro Tips from Your Peers

Join the Release Readiness Trailblazers Community, your central location for all the latest release resources and announcements across all Salesforce product areas.

Now that you’re ready, mark your calendar for October 19 when all of Salesforce Winter ’21 innovations will be available globally.

Marketing | New Pardot Email Experience

Create email templates and emails in a modern, drag-and-drop builder, send and resend emails from the Pardot Lightning App, and view individual email performance and aggregated metrics across multiple sends.

Dynamic-ExperienceLightning Experience Dynamic Experiences Enhancements

 

Dynamic Forms allows you to configure forms right within App Builder and set visibility rules on sections and fields. Dynamic Forms is supported on record pages for custom objects only.

 

*Previously a Beta release, now available to all with some modifications.

Field Service
Time Sheets

Service managers can now create, edit, and take action on employees’ timesheets and expenses. Timesheets are connected to your field service operation, giving you visibility into how your mobile employees are working. View timesheets, log working hours, and submit timesheets for approval on the go.

Sales | Opportunity Deal Change Highlighting

 

Highlight what has changed in the pipeline to easily see which deals grew or shrank, and which deals were pushed out or pulled in.

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