Project Story: Capturing Trackable, Reportable Email Send Data for a Company in the Retail Industry

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Problem

A client in the retail industry struggled to effectively track email send data due to:

  • A lack of native reporting related to aggregated data from Marketing Cloud.
  • A lack of conversion data.

Solution

Fast Slow Motion resolved these issues by:

  • Utilizing data extensions and automation to create a process for pulling the desired information from Marketing Cloud into a report.

Success

Fast Slow Motion created a comprehensive solution within Salesforce, providing the client with:

  • The ability to aggregate and track relevant metrics, including a customized way to track email sends, opens, clicks, unsubscribes, and generated conversion data from Marketing Cloud.
  • The ability to access email engagement data in an easily accessible, downloadable report.