Salesforce Spring ’20 Release
Fast Slow Motion is excited to announce the Spring ’20 Release
Salesforce delivers hundreds of innovative features to you three times a year during their seasonal releases: Spring, Summer, and Winter. With their multitenant, metadata-driven platform, they provide seamless, automatic upgrades with each release, delivered in real time, with no downtime.
At the bottom of this article there is a link to view all of the release updates. For now, let’s take a look at some of our favorite updates.
If you own a small, rapidly-growing businesses it may sound like a dream come true—but it doesn’t come without its fair share of nightmares along the way! Such companies rapidly outgrow their business processes and this creates headaches in all areas of the day-to-day running of the business. Often, they muddle along with inefficient processes, poor communication, and frequent costly errors that harm relationships with customers. Ultimately, service delivery problems lead to customers leaving and the nightmares beginning for the business owner. But turning this round is often simply a case of re-defining the sales processes and introducing more automation to improve the service delivery for clients. Salesforce is one of the best tools for achieving this. 
Most organizations rightly claim that they are working hard but they can’t always tell you what exactly they are doing, what needs to be done, or what has been accomplished. Part of the reason is that their work is hidden in a blizzard of emails and phone calls. Luckily, there is an easy way for a Salesforce user to shed light on how much work their team does and how much service they provide. Stop relying on just email – use Cases, a standard feature in both Salesforce Sales and Service Cloud. 
As a continuation to our post on the 
Everyone knows that Salesforce is the go-to solution for the CRM and sales needs of any business, but did you know that it can do much more? Salesforce is a complete and comprehensive system that can manage your entire business from anywhere using any device.
At Fast Slow Motion, we are big fans of following a “crawl – walk – run” approach to adopting and implementing