03 May Project Story: Optimizing Opportunities for a Solar Company
Fast Slow Motion helped a solar company by optimizing opportunities for greater efficiency and accuracy in their sales process....
High Tech
29 Apr Project Story: Connecting Sales and Service Processes for a Cloud Communications Provider
Fast Slow Motion helped a cloud communications provider gain better visibility by connecting sales and service processes....
07 Mar Project Story: Optimizing Reporting for a Tech Manufacturer
The CFO of a business technology manufacturer needed to improve reporting for opportunities and orders. Fast Slow Motion created custom objects and used Process Builder, Declarative Lookup Rollup Summary (DLRS), and Lookup Helper to capture comprehensive data for orders and opportunities and ensure that data...
27 Jan Project Story: Optimizing Case Response for a B2B SaaS Company
The customer service team of a B2B SaaS company struggled with slower than desired response times and complicated case queues. Fast Slow Motion set up Omni-Channel to improve case assignment as well as optimize case management. The client achieved better customer communication, visibility into case...